19,980 Customer Reviews

Latest review 18 hours ago

  Trusted By Over 200,000 Customers

Fantastic Experience

Dear theflowershop team,

My sister and I have started using your service end of December and what a fantastic experience We have had till date. We are recommending you every where :)

After 22 years living in UAE, I gave up on finding the right
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Source: Email

Outstanding, Awesome, Very Professional, Very Accomodating

Sally was the Customer Service Representative that assisted me. From the beginning all the way to post delivery of the product, her customer serviceship was Outstanding, Awesome, Very Professional, Very Accomodating, she has some sort of magnet that
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Source: Email

Perfection!

Excellent service! I always order from flowershop for occasions, be it Christmas, Birthday or Just Because you want to make someone feel special.
Flower setups are beautiful with a lot of variety to choose from and can be topped-up with various
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Source: Trustpilot

Customer service agents and delivery made possible even on difficult time.

My girlfriend is working at the metro station and couldnt leave her work due to safety reason. The delivery guy came and called her and said she could not meet them for pick up. But the delivery guy made it possible even on a thursday night and its v
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Source: Trustpilot

Great flowers, great delivery precision and style

The flowers turned out beautiful, actually prettier than the photos in the website. Delivered on time. Surprisingly, the actual flowers in what looked like a small vase with two roses turned out to be really large.

My wife liked the attit
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Source: Trustpilot

Amazing

I ordered my son's birthday cake from Broadway Bakery - absolutely amazing from execution to service. Website easy to use and offered plenty of options - I found exactly what I was looking for. I received an email confirmation and a follow up cal
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Source: Trustpilot

Excellent ordering experience & service.

Excellent, Excellent, Excellent.
My friends in UAE loved the flowers and enjoyed the cakes more....it was a nice surprise to say thank you for making our visit a memorable one.

Would I use theflowershop.ae again....YES
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Source: Trustpilot

thank you, thank you, thank you

ok, i don't know where to start...let me start by saying: i am addicted to ordering from your amazing website... people are used to seeing pictures of flowers online, but when receiving them, they look nothing like the pics...but You guys...the flowe
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Source: Email

Cakes are delicious and their service was prompt!!

We ordered a Heaven's Delight Mousse Cake for our friends birthday and the cake was yummy!! The delivery was prompt and we are extremely happy the way their customer care communicated with us!!
Source: Trustpilot

Outstanding Service & Excellent Products as promised

I am so impressed with your professional touch & quality service. I want you to know that I am very pleased with the quality of service & products your company had provided for my daughter's birthday. I sincerely appreciate your responsiv
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Source: Trustpilot

EXCELLENT!!!

I would give 10 stars if i could.
I would totally recommend theflowersop.ae to everyone and anyone! I first received a hamper from my sister on my birthday and loved it. I have since sent 4 hampers (Birthday, Thank You and 2 New Baby) and they w
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Source: Trustpilot

Amazing Legit service! Real one

I am from Philippines and I order some birthday gift to be delivered at Yas Island, Abu Dhabi. Customer service were very helpful as they provided me step by step instructions. They gave updates about the status of my order until it was successfully
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Source: Trustpilot

My new place to go to for any arrangements!!

The pictures on the website do no justice to the actual order. It looked amazing! The flowers were so beautiful! And I was blown away to how tasty the cake and cupcakes were. Seriously my new faveoite place for all my future arrangements!
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Source: Trustpilot

Excellent

I am so happy with the service I recieved. It was easy to order the birthday cake. I had couple of questions which I had answered in no time via the online chat. Although a disclaimer on the website states that the cake might look different from the
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Source: Trustpilot

Box of Christmas cookies

I just wanted to say a big Thank You for the quick and easy way the order was made and the delivery was on time and on the correct day. My son and his wife were thrilled with the gift of cookies and loved them so much that they ordered more. Thank y
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Source: Trustpilot

It delivers what you wanna express!

If you are thinking what is the best gift for the coming holiday seasons or any occassions and you do not have enough time to buy in malls or any shops, well flowershop.ae will help you on that. You just need to choose the appropriate flowers, custom
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Source: Trustpilot

Good flowers, better service|

I always go to theflowershop.ae when I am in need of flowers for special occasions, not only because they have really good flower arrangements, but also because their service is superb. Their delivery is always on time and customer service is always
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Source: Trustpilot

Excellent

Value for money, our corporate clients are so happy with their surprise cakes and flowers! Flowershop.ae are a brilliant company and know good customer service!
Source: Trustpilot

Cake and flowers

Ordered a cake and flowers online to be delivered in Dubai all the way from Toronto. Excellent and prompt service, fresh flowers, amazing cake. Thank you for outstanding service. Highly recommended
Source: Trustpilot

Amazing customer service, d...

Amazing customer service, delivery was on time and in a very professional manner. Most of all the cake looked exactly as I ordered, beautifully decorated and tasted divine. Thank you again to the team for doing an amazing job. Kind regards, Victoria
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Source: Email
Verified Reviews From Real Customers

How does it work?

It Starts With an Order

The only way to leave a review is to first make a purchase. That’s how we know our reviews come from real customers who ordered with us.

Followed by the Delivering Love Experience

Right from our helpful Customer Loyalty Team, to our skilled florists and friendly delivery team, we make sure to provide the best experience for both customer and recipient. Customers are kept up-to-date on their order status right up to the delivery.

And finally, a review

After the order has been fulfilled, our customers tell us about their experience. We verify the authenticity of all customer reviews before adding them to our site.
Flowershop Family Core Value: 7. Build a Positive Team and Family Spirit

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